On Thursday, April 12th, the YMCA of Greater Providence honored The Baker Family at the 2nd Annual 'Y Heroes' luncheon in Providence, Rhode Island. The event brought over 600 people in the Greater Providence area together for an afternoon of connecting over a shared passion of supporting the community.
On Wednesday, December 13th, members of the Pet Food Experts Operations team in Cumberland, Rhode Island joined the Rhode Island Salvation Army for their annual Helping Hands Holiday Toy Program.
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Pet Food Experts knows that when we operate better, our customers do, too. In spring of this year, our Operations team began to explore each step of the order entry and delivery process in an effort to increase order accuracy and the number of perfect orders that arrived at our customers' doors. After months of ongoing initiatives including nearly every department, we are ending the year on a high note.
Thousands have fled Puerto Rico in the three weeks since Hurricane Maria hit, but for the millions remaining on the island the struggle for life's basic necessities seems is ongoing. Power outages and a shortage of drinking water have plagued the island and many communities remain cut off from the world, with no cell phone service and roads blocked. There are countless Americans aiding in relief efforts both in the U.S. and on the ground in Puerto Rico, supplying basic necessities and support to those affected by the Hurricane.
When the Pet Food Experts team learned that many of our pet specialty retail partners were spending hours keeping track of their inventory and manually writing their orders, we wanted to help independent retailers find a way to spend their time focusing on growing their business. Knowing that no two stores are the same, we have introduced three different solutions to help our partners in the retail channel succeed.
On Saturday, July 22nd, Pet Food Experts celebrated "Family Day" at the Pawtucket Red Sox game! Team members from our home office and distribution center in Rhode Island enjoyed a BBQ together at McCoy Stadium before the game and watched fireworks on the field at the end.