While it’s not necessary for dogs to perform circus tricks, having good manners is always appreciated. Dogs have to be taught that you don’t want them jumping on people, that the couch isn’t a chew toy, and that sitting in place will earn them praise. Despite what many think, you CAN teach an old dog new tricks, whether the dog is 10 weeks old or 10 years old it is never too late to start training. This is why the Association of Professional Dog Trainers dedicates the month of January to educating pet owners on why dog training is important. Now is the time to be prepared for customers looking for all the tools they need to train their four-legged family members.
Word-of-mouth is an independent retailer’s best friend. One happy customer tells another and now you have two happy customers and so on. Customer advocates help keep your marketing costs down and let you provide better customer service.
Gain valuable insight into the behavior of the modern pet consumer and start effectively connecting with your customers.
When customers enter your store looking for pet food, they’re often confused. Is limited ingredient best for their precious pet or should they go with one of those pre-packaged frozen raw diets? Some pet lovers ask outright which is the best dog food for their pooch? Others might not let up they are confused unless asked.
There’s good news and bad news when it comes to managing your digital presence. The good news is, you have multiple ways to connect with your customers including social media, reviews, emails, and even online chat functions. The bad news is that you have multiple ways to connect with your customers which means more platforms to pay attention to and learn how to use.