Did you know 80% of your sales come from 20% of your customers? That’s right! So while your competition worries about getting new customers in the door, you can take advantage of the more lucrative opportunities already walking in. Here are five easy strategies you can implement today to strategically sell more to your top 20%. We will call these your "all star customers", the ones who faithfully come back for more.
One of the biggest struggles as an independent pet retailer is discovering the products and services that can make your store stand out and make pet parents walk in. Find out how to keep your store growing at SuperZoo—taking place from June 26-28 at Mandalay Bay in Las Vegas, Nevada—where you’ll discover something unique around every corner.
Gain valuable insight into the behavior of the modern pet consumer and start effectively connecting with your customers.
Created in 1981 by the American Veterinary Medical Association (AVMA) and the Auxiliary to the AVMA, National Pet Week is dedicated to celebrating America’s more than 200 million pets that enrich our lives every day and encourage responsible pet care every day of the year.
Spring has sprung! Flowers are blooming, the sun is shining, puppies are prancing! This is a great time of year to take a look around your store with fresh eyes. There are things every store owner or manager can do to improve your customer’s shopping experience and increase sales.
Sustainability is based on a simple principle: Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment. To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations. Even in your pet store, sustainability is something you should think about.
Trends have indicated how important it is for retailers to consider more than their price point. Today’s consumers aren’t just shopping for the best deal — they’re shopping for the best brand. What does it mean to be the best brand? It’s about the consumers’ perception of your brand, as well as the relationship you have with your existing customers.