We are currently experiencing issues with our phones at the home office. Customers are able to call into the office, but we are currently unable to make outgoing calls to our customers. In lieu of calling, you can also send inquiries to orders@petfoodexperts.com or use our live chat option in the bottom right of this page.
Get in Touch

Caitlyn Mendonca

Caitlyn Mendonca is a member of the Pet Food Experts Marketing team and has been working in the pet industry for almost 4 years. She has always been a lover of all animals scaly, feathered, and furry. She got her first pet Muffin at the age of three and loves spending time cuddling her as they watch movies on the couch. Caitlyn is a true Rhode Island native who is always down for some chowdah and clam cakes with a side of ice cold coffee milk!

Blog Feature

By: Caitlyn Mendonca   November 21st, 2019

Meet Lydia, Our Voice Activated Picking Solution

Company News

At Pet Food Experts, we are always focused on ways to improve our services for our vendors and customers. One way that we do this is by keeping up with the latest trends and technologies in warehousing and distribution of goods. Our goal is always to make the order and delivery process as seamless and stress-free as possible not only for our customers but also for our internal teams. That’s why in the summer of 2018, we invested in the Lydia voice-activated picking solution. This ground-breaking software helps us streamline our process and increase efficiency in our distribution centers across the country. It took our team months of strategic planning, strong teamwork, and rigorous training to get things just right, but the rewards for both our operations teams and independent pet retail partners have been worth the wait.

Read More

Share

Blog Feature

By: Caitlyn Mendonca   September 13th, 2019

How Uncovering Your "Why" Can Help Your Pet Business Succeed

Business Boosters | Marketing Tips

Providing pet parents with the products and services they need to make sure that they come back for more will always be one of your main goals as an independent pet retailer. It’s easy to learn about your customers by asking them questions while they are in your store; however, we often forget that to build a truly valuable relationship it has to go both ways. In order to make lasting connections with your customers and your community, you need to prove your value. Sharing the story behind your business, not only the what and the how you do it, but more importantly the why you do what you do, and most importantly why pet parents should shop with you over your competition is the value proposition you need to succeed.

Read More

Share

Modern Pet Consumer Infographic
Download Our Free Infographic

Get to know the modern pet consumer

Gain valuable insight into the behavior of the modern pet consumer and start effectively connecting with your customers.

Blog Feature

By: Caitlyn Mendonca   August 29th, 2019

Creating Merchandising Magic in Your Pet Retail Store

Business Boosters | Marketing Tips

It is no secret that creating a memorable in-store experience is one of the biggest ways independent pet retailers can compete with big-box stores and boost their sales. Several factors contribute to a customer’s experience in your store such as interactions with knowledgeable staff, engaging events, and an inviting store layout. The look and design of your store is one of the things that will make a lasting impression on customers both old and new. Taking a strategic approach to merchandising your store will not only improve the customer journey but ultimately boost your bottom line.

Read More

Share

Blog Feature

By: Caitlyn Mendonca   August 15th, 2019

The Pet Retailers Quick Start Guide to Instagram Marketing

Business Boosters | Marketing Tips

Instagram is no longer just a social media platform for personal use, in fact, there are more than 25 million business profiles on Instagram. For businesses, Instagram can be an excellent tool to help humanize your brand, engage with customers, showcase products and services, and most importantly boost sales! As the fastest-growing social media platform, it is more important than ever that small businesses have a presence on Instagram. As a busy pet retailer, it may be overwhelming to try and figure out how to use all of Instagram's features to your advantage but our quick start guide can help you get a jump on it. 

Read More

Share

Blog Feature

By: Caitlyn Mendonca   June 19th, 2019

Eye-Catching Display Ideas to Help Boost Sales in Your Pet Business

Business Boosters | Marketing Tips

When a customer enters your pet retail store their first impression will be based on what strikes them visually. Displays play an important role in nurturing the customer experience in your pet business. Having interesting and eye catching displays will immediately make your store stand out from your competitors. A great display may make a customer stop and take notice of a product they do not typically buy. Sometimes it can be difficult to figure out how to make a display look like more than just products laid out on a table or sitting on some shelves. Oftentimes the simpler the display design idea the greater the impact it will have. 

Read More

Share

Blog Feature

By: Caitlyn Mendonca   May 8th, 2019

Show Your Pride this June by Celebrating Unconditional Love

Marketing Tips

During the month of June, millions across the globe will gather to celebrate LGBT Pride. Pride parades range in size from 5 million attendees in Sao Paulo, Brazil to only a 100 in Sligo, Ireland. No matter big or small there will be parades and parties held in every major city across the US and even in some small towns during June. The month of June is an opportunity to show your support for the LGBT members of your community whether they are customers or not. By celebrating pride in your business you can let your customers and the community you serve know that you believe in unconditional love for both pets and people everywhere.

Read More

Share