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Pet Food Experts Hires New VP to Lead Supply Chain Operations Blog Feature
Caitlyn Mendonca

By: Caitlyn Mendonca on July 20th, 2021

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Pet Food Experts Hires New VP to Lead Supply Chain Operations

Company News  |  Industry News

William May joins Pet Food Experts as Vice President of Supply Chain Operations

PAWTUCKET, RI – Pet Food Experts (PFX), a leading distributor of pet food and supplies announced today the hiring of William May as Vice President of Supply Chain Operations. May will lead Pet Food Experts’ supply chain, warehousing, transportation and logistics across six distribution centers throughout the U.S. He will report to PFX Chief Operating Officer, James Bettencourt.

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May is a seasoned supply chain leader with extensive experience in both direct-to-consumer and direct-to-store operations. He comes to PFX from American Tire Distributor, where he most recently served as Regional Supply Chain Director overseeing operations across up to 19 distribution centers in the U.S. Prior to American Tire Distributor, May spent 12 years in various progressive leadership roles at W.W. Grainger, a Fortune 500 industrial supply company, where he was responsible for full site and P&L ownership as well as an influence across multiple distribution centers throughout the U.S., Latin America, and Canada. He led large teams solving complex supply chain issues and developed operational excellence rooted in precision, on-time performance, and employee engagement. May also held leadership positions at The Home Depot and the U.S. Coast Guard.

“PFX has built an industry-leading supply chain and logistics network that supports over 6,000 independent pet retailers nationwide,” said Baker. “It’s a rapid time of growth for us and William’s strong track record of leading teams to elevate operational quality and efficiency make him a valuable addition to the PFX family as we continue to deliver the superior customer experience we’re known for.”

“PFX has set a high standard for operational excellence, and I’m eager to help tackle the current widespread supply chain challenges,” says May. “I’m even more excited to be a part of the team responsible for building an operation for the future that continues to strengthen relationships with our brand and retail partners and drive long-term company growth.”

May joined the company on June 7, 2021 and will be based out of Pet Food Experts’ national headquarters in Pawtucket, Rhode Island.

About Pet Food Experts 

Pet Food Experts (PFX) has been putting people first for over 80 years and has grown to be a leading distributor of pet food and supplies servicing 6,000+ independent pet retailers in 38 states across the U.S. PFX is an award-winning, relationship-driven, service innovator offering best-in-class customer experience, and delivering long-term success for its partners and industry at large. Learn more at, Facebook, Instagram, Twitter, LinkedIn, or company blog.


About Caitlyn Mendonca

Caitlyn Mendonca is a member of the Pet Food Experts Marketing team and has been working in the pet industry for almost 4 years. She has always been a lover of all animals scaly, feathered, and furry. She got her first pet Muffin at the age of three and loves spending time cuddling her as they watch movies on the couch. Caitlyn is a true Rhode Island native who is always down for some chowdah and clam cakes with a side of ice cold coffee milk!

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