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Caitlyn Mendonca

Caitlyn Mendonca

Pet Food Experts Announces Two Major Distribution Center

PAWTUCKET, R.I. — February 21, 2022 — Pet Food Experts announced today the retirement of James Bettencourt, Chief Operating Officer, after over four decades of devoted service effective this month. Effective immediately, William May has been appointed Chief Operating Officer. The announcement of Mr. Bettencourt’s retirement honors his impressive career with the company and remarkable leadership to Pet Food Experts. He first joined the Baker enterprise in 1974 as a clerk, working under his father George Bettencourt at Rumford Aquarium.

“There’s Simply No Way To Put Into Words The Tremendous Impact Jim Has Made On Pet Food Experts And My Family Over The Years,” Said Michael Baker, President And Chief Executive Officer. “Jim Has Brought Infectious Passion, Integrity, And Inspiration To Generations Of Pfxers, From Warehouse Associates To Delivery Drivers Across The Country, Many Of Whom Are Now In Key Leadership Roles Across Our Organization. Pet Food Experts Would Not Be The Company We Are Today Without His Sweeping Knowledge Of The Supply Chain Ecosystem And Heart For The Business,” Continued Baker.

Anne Klein

As Pet Sustainability Coalition's Sustainability Manager, Anne supports PSC members in advancing their environmental and social goals. Prior to joining PSC Anne led Pilot Forward LLC, a consultancy supporting businesses and nonprofits on a range of activities, including BCorp certification. She served as the Vice President of Administration and Sustainability at Newton Running for eight years, leading Newton’s successful effort to become the first running shoe brand to achieve BCorp Certification. Mission-based to her core, Anne has over 18 years of experience in nonprofits, including senior positions at Harvard Business School and the Children’s Hospital Foundation in Denver, CO. She holds a BA from the University of California at Berkeley and Ed.M. from Harvard University, Graduate School of Education. Outside of work Anne enjoys the great outdoors with her Portuguese Water Dog, Ike.